Sarai
Book direct, walk straight in
Client identities and brand marks are anonymised. Names, logos and interfaces shown are not real companies or real projects.
- Sector
- Hospitality
- Location
- Ras Al Khaimah, UAE
- Year
- 2025
- Kickoff to production
- 17 weeks
Direct booking, digital keys and loyalty for a six-property resort group paying a fifth of its room revenue in commission.
Four in five bookings arrived through travel agents, and the group's own site could not show live availability. Check-in queued in the lobby every afternoon, and the loyalty scheme was a card in a drawer.
A site that can actually sell
Live rates, availability and packages across all six properties, with the best available price guaranteed on the group's own channel.
Arrival without a desk
Identity, payment and preferences are settled before arrival, so a returning guest goes from car to room with a key on their phone.
Loyalty worth carrying
Points, upgrades and late checkout live in the app and apply themselves, which is the only version of loyalty anyone uses.
Direct bookings grew from a minority to a primary share of room nights across four quarters, and commission saved paid for the platform.
What changed
- Over portal dependency
- Direct bookings
- At six properties
- Digital keys
- On the owned channel
- Loyalty
- Next.js
- Postgres
- Stripe
- Braze
- PMS integration
Tell us what's slowing you down.
Fifteen questions, one screen at a time, and a verdict at the end. No call needed to get it.